FAQ

  • When are you open?

    Open every day by appointment only

  • What should I do if I cannot find the dimensions?

    Normally the size of the item is in the description, but this can sometimes be missing if an item is only received. In that case you can just call us: + 32 (0) 478 / 39.78.43 or email: info@itemz.be.

  • Can I come and view the items on your website?

    Of course we would like to welcome you in our shop in Houthalen-Helchteren!

  • Where is ITEMZ?

    ITEMZ is located behind the main building at Oude Postbaan 62 in Houthalen-Helchteren.

  • How do I stay informed about ITEMZ?

    For the latest news you follow our best facebook.com/itemz.be of instagram.com/itemz.be

    You will of course always find the newest items on our website.

  • Do you also deliver at home?

    Of course. Smaller packages are sent via Bpost. For the transport of larger items such as seats or cupboards, we rely on external carriers.

    The costs depend on the size of the item and the distance. This can be calculated for you on request. Delivery is only on the ground floor.

  • What is the difference between retro, vintage and antique?

    When we talk about Retro we mean new(er) furniture that is inspired by old designs.

    Vintage furniture, on the other hand, is really old. These were made between 1920 and 1990. Furniture from before 1920 is called antique.

  • Do you offer a warranty on your items?

    Although our items are often in good condition, they are always offered in used condition. In view of this used condition and the older age of the items, we do not give any warranty on our items.

    To preserve the charm of our Vintage and Industrial items, we like to sell our items in their original condition as much as possible. This can mean that traces of use have developed over the years, something that you as a real vintage enthusiast can appreciate.

    Larger, clearly visible signs of use are of course shown and/or mentioned in the photos.

  • Which languages ​​do you speak?

    The website has been translated into all major European main languages. If you want to call or email us, you can do this in Dutch, French, English or German.